How to Turn Difficult Conversations into Good Results
MILE Webinar Management System MILE Webinar Management System
Date:
Tuesday, August 8th, 2017
Time:
4:00 PM KSA / 1:00 PM GMT
Speaker:
Dr. Marcia Reynolds

Description Profile You Will Learn

Difficult conversations are an inevitable part of management, but leaders often avoid conversations that could trigger an emotional response. Then the problem gets worse.

The longer you wait to have these important conversations, the more it will affect your relationship with the person, the workplace environment, and your overall success as a leader. Did you know that when someone is stuck or resisting change, a good conversation with them could be your opportunity to trigger learning and growth? Helping others see their blind spots, gaps in logic, and barriers to change is an act of leadership that people never forget.

Dr. Marcia Reynolds will teach how to set the tone of the conversation for maximum results, what to say to start off the conversation, and then how to use questions to activate the Discomfort Zone--the moment when the mind is most open to learning--to prompt people to think through problems, see situations more strategically, and transcend their limitations.

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